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SpeedyFurniture.com Policies

SpeedyFurniture.com, LLC

110 Market Street
Kittanning, PA 16201
Contact Information
contact@speedyfurniture.com
724-954-3232
888-346-9215

Cancellation Policy

Factory direct delivery of customer special orders enables Speedy Furniture to eliminate the high cost of inventory, and its warehousing and handling savings that are passed on to our customers in lower prices. Our products are custom ordered for our valuable customers. When a purchase is made an order is placed electronically with the manufacturer that automatically sets an irreversible sequence of events into motion which ultimately results in the customer receiving product of their choice. Since all of our products are custom ordered for each customer, Speedy Furniture and its respective customer become financially obligated to purchase and pay for the ordered product. Speedy Furniture is not responsible for delayed shipments from the factory. Therefore, Speedy Furniture cannot accept cancellations for any reason. ALL SALES ARE FINAL. Cancellations of purchases made on the Speedy Payment Plan (Speedy Virtual Layaway Plan) are accepted if the item or items have not been ordered, but any amount paid is nonrefundable and may be applied to other merchandise.

Damaged Items

Manufacturers utilize company owned delivery trucks or contract with outside delivery companies to deliver orders placed by Speedy Furniture. Unfortunately, accidents damaging your ordered items may occur. While this happens extremely rarely, we do ask our customers to thoroughly inspect the merchandise at the time of receipt and note all comments on damage in their entirety on the delivery copy of the sales receipt. Customer is also asked to photograph the damages, call us when this occurs and e-mail the photographs of damages to [email protected] within 3 days of delivery. If the damages are not promptly and fully noted and reported, we might not be able to assist customer with later claims. We reserve the right to repair furniture in customer's home or accept return for repair and/or replacement. Regretfully, we can only authorize full refund in the rare event when we are unable to repair or replace the item. We also expect our customers to accept delivery appointment for any repairs or replacement furniture to complete the order process.

Speedy Virtual Layaway/Speedy Payment Plan

The Speedy Payment Plan is a virtual layaway plan designed for today's changing economic times. It puts you, the customer, in control by enabling you to purchase the furniture you need without stressing your family budget. Purchase the furniture or bedding you want using the Speedy Virtual Layaway Plan on the Speedy Payment Plan and we'll will freeze the price and charge you ZERO interest. If you purchase in store you pay a minimum of 10% down payment and a minimum of 10% per month until your purchase is paid in full. If you purchase online using the Speedy Virtual Layaway Plan you pay a 10% down payment at checkout and 10% monthly through recurring credit card billing. When the item is paid in full it will be ordered and ready for you in short order. Length of time on the Speedy Plan may affect availability. In the rare case an item is no longer available your second choice will be ordered. Cancellations are accepted if the item or items have not been ordered, but any amount paid is nonrefundable and may be applied to other merchandise.

Delivery

In order to keep prices as low as possible Speedy Furniture DOES NOT deliver. However, delivery is available through independent delivery services specializing in servicing Speedy Furniture customers. Any effort by Speedy Furniture to set up delivery with an independent contractor is done so as a customer service only. Speedy Furniture is not liable or responsible for for a customer's furniture once the furniture is picked up by the customer or any independent delivery service or individual. Speedy Furniture is not responsible for an independent delivery services availability to deliver or for an untimely delivery.

Website Online Pricing

There are thousands of product and product combinations on SpeedyFurniture.com that have customized pricing based on catalog pricing from our manufactures. On occasion, these product prices and product combination prices are calculated by a computer system. We have taken many steps to verify all of the pricing is accurate but in the unfortunate case of an inaccurate price or unintentional misrepresentation of a product, SpeedyFurniture.com reserves the right to correct errors where discovered and Speedy reserves the right to revoke any stated offer or pricing, inaccuracies, discontinued, unavailable merchandise, or omissions including after an order has been submitted and processed.

Custom Orders

*Pre COVID over 90% of customer orders arrived within two weeks excluding custom orders.

COVID Impact

Upholstery, Case Goods (bedrooms, dining, occasional), and mattress orders continue to be impacted by COVID-related supply chain and staffing headwinds. Availability or ship dates provided by suppliers and passed on to Speedy Furniture customers are based on the supplier’s best estimate and subject to change.